CONTACT US

ADDRESS
15 Shenandoah Street
St. Augustine, Florida 32084 USA
PHONE & EMAIL
904-829-3839
castlegarden@bellsouth.net
SOCIAL MEDIA

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CASTLE GARDEN POLICIES

Castle Garden is an exclusive property where every guest reservation is both important and special to us.

Cancellation Policies

Seven days prior to arrival: $25.00 handling charge.
Less than seven days prior to arrival: Entire deposit forfeited unless room is resold, then $25.00 handling fee.

Check-in: 4:00 PM - 6:00 PM. If arriving outside of check-in times, please call to make arrangements.

Check-out: 11:00 AM.

Absolutely No Smoking Inside; however designated outdoor smoking areas are available

Special situations allow for children, please call to make arrangements.

GIFT CERTIFICATE POLICIES

Gift certificates must be presented at check-in along with a valid driver's license. Gift certificates are transferable. Any remaining amount on gift certificates can be used at a later day up to the expiration date. Gift certificates cannot be redeemed for cash.

Cancellation Policies

Seven days prior to arrival: $25.00 handling charge.
Less than seven days prior to arrival: Entire deposit forfeited unless room is resold, then $25.00 handling fee.
ARRIVAL TIMES
4:00 PM - 6:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
Payment for retail items and gift certificates is collected at the time of purchase.

CREDIT CARD SECURITY
Your credit card information is stored and processed securely.